Frequently Asked Questions

Have questions about our services, equipment hire, or crew? Here are some of the most common questions we receive from clients.

How Can We Help?

What services do you offer?

We provide end-to-end live event production, AV hire, and professional AV installation, covering sound, lighting, staging, video, LED walls, multi-camera recording, and complete AV systems for venues. Our services are fully scalable to suit both small private events and large-scale festivals or corporate events.

What crew do you supply?

Our event team includes sound engineers, lighting engineers, video technicians, and riggers, experienced in delivering seamless production for anything from weddings, birthdays, corporate events, and festivals.

Our installation team includes AV installation technicians, and studio-trained engineers, who design, install, and commission audio, lighting, video, and control systems in venues, hospitality, education, and live performance spaces.

Can I hire equipment without crew?

Yes. We offer dry hire options for clients who just want to hire small systems. Equipment can be collected from our warehouse or delivered and collected by our team, depending on your needs. Dry hire packages are available for small events such as weddings and birthday parties, giving flexibility to suit any project.

Can your crew set up and manage the equipment for me?

Absolutely. For clients who prefer a full-service approach, our experienced crew can deliver, set up, operate, and collect equipment. This ensures smooth operation, professional execution, and peace of mind for any event, regardless of scale.

What types of events do you support?

We work on a wide range of events, from intimate gatherings such as weddings and private parties, to large-scale festivals, concerts, and corporate productions. We can scale both equipment and crew to match the size and complexity of your event.

Do you provide setup instructions for dry hire equipment?

Yes. Clear handover guidance and setup instructions will be provided for dry hire equipment to ensure safe and correct operation. We can also give a demonstration of the equipment on collection.

Is technical support available with dry hire?

Yes. While dry hire is designed for clients who want to manage setup and operation themselves, optional technical support or advice can be arranged to help ensure equipment is used safely and correctly.

Do you operate nationwide?

Yes. While based in Shrewsbury, we provide live event production, AV hire, and installation services across the UK.

How far in advance should I book?

We recommend contacting us as early as possible for large or complex events, though we can accommodate smaller events or last-minute requirements depending on availability.

Do you offer support after installations or events?

Yes. For AV installations, we provide commissioning, system tuning, documentation, user training, and ongoing technical support. For live events, our crew ensures smooth operation from setup to breakdown.

What backline equipment do you offer, and can it be dry hired?

We supply a range of professional backline equipment, including drum kits, guitar and bass amplifiers, keyboards, stands, and stage accessories. Backline can be hired on a dry hire basis, with equipment collected and returned by the client, or delivered and collected by our team. It can also be supplied as part of a fully supported production, alongside sound, lighting, and stage services, depending on the requirements of your event.

What DJ equipment do you offer for hire, and can it be dry hired?

We offer a range of professional DJ equipment, including CDJs, DJ mixers, controllers, turntables, monitors, and DJ booths. Equipment can be hired on a dry hire basis, with clients able to collect and return equipment themselves, or choose delivery and collection by our team. DJ equipment can also be supplied as part of a complete sound, lighting, and production package, depending on the needs of your event.

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